-
Write the statements as
simply as possible.
-
Use language and words that
your respondents will understand.
-
Express the statements in
everyday language of the respondents.
-
Reverse the direction of
questions, with some expressing a positive or favorable
view and others a negative or unfavorable opinion.
-
Include statements expressing
a range of opinions from relatively mild to strong positive
and negative views.
-
Mix up statements with positive
and negative views in any list of statements.
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Also, you will need to include statements that show
positive as well negative views. This is done to minimize errors arising
from the tendency of respondents to answer a set of items in pretty
much the same way. If all the statements are stated in a positive
fashion, like items 1, 4, and 5 in Box 7.3, showing
only positive views with regard to women working outside the home,
many respondents tend to give the same response after a few items.
To avoid this tendency, known as response set, positive
and negative items are mixed up in any list of statements, forcing
respondents to think about their responses to each item. The best
way to see how this is done is to follow through an illustration.
Illustration of Likert scale construction
To illustrate the process so far, let's say we wanted
to create a scale for measuring attitudes toward employment of married
women outside the home. After reviewing a number of items, we selected
those items listed in Box 7.3
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1. A working wife feels useful.
X
(4)SA
(3)A (2)Un (1)D
(0)SD
3
3. An employed wife cannot bring
children up properly.
X
(0)SA (1)A (2) Un (3)D
(4) SD
4
4. Today, wives have to work to
help support the family
. X
(4)SA (3)A (2) Un
(1)D (0)SD
3
5. Children can be assured of
love and guidance even if the mother is employed
X
(4)SA (3)A (2)Un
(1)D (0)SD
4
6. Taking care of the home and
children is all a wife needs to feel
important.
X
(0)SA (1)A (2)Un
(3)D (4)SD
3
7. It is better if the husband
works and the wife stays home.
X
(0)SA (1)A (2)Un
(3)D (4)SD
3
Tentative score
23 |